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We feature a Help Desk for emergency assistance, as well as a web-based trouble ticket system that enables you to report and track your issues through resolution. Our Help Desk is staffed with highly-trained Technicians with years of experience supporting end-users on desktops, laptops, servers, and networks. To resolve problems quickly and conveniently, we use a combination of phone and enterprise level remote control tools that allow them to simultaneously access a workstation or server to resolve issues, monitor status and troubleshoot problems--allowing your staff to return to work as soon as possible.
We are Certified to support all Microsoft and Apple Operating Systems, Microsoft Office applications and all versions of Exchange Server and SQL Server, as well as server and desktop hardware, printers, and smartphones. |
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